Menschner, P. (2015). A service engineering method for knowledge-intense person-oriented services. kassel university press.
芝加哥风格引文Menschner, Philipp. A Service Engineering Method for Knowledge-intense Person-oriented Services. Kassel, Germany: kassel university press, 2015.
MLA引文Menschner, Philipp. A Service Engineering Method for Knowledge-intense Person-oriented Services. kassel university press, 2015.
警告：这些引文格式不一定是100％准确.