Strachan, D., & Pitters, M. (2009). Managing facilitated processes: A guide for consultants, facilitators, managers, trainers, event planners, and educators. Jossey-Bass.
Citação norma ChicagoStrachan, Dorothy, and Marian Pitters. Managing Facilitated Processes: A Guide for Consultants, Facilitators, Managers, Trainers, Event Planners, and Educators. San Francisco: Jossey-Bass, 2009.
Citação norma MLAStrachan, Dorothy, and Marian Pitters. Managing Facilitated Processes: A Guide for Consultants, Facilitators, Managers, Trainers, Event Planners, and Educators. Jossey-Bass, 2009.
Nota: a formatação da citação pode não corresponder 100% ao definido pela respectiva norma.