Strachan, D., & Pitters, M. (2009). Managing facilitated processes: A guide for consultants, facilitators, managers, trainers, event planners, and educators. Jossey-Bass.

Strachan, Dorothy, and Marian Pitters. Managing Facilitated Processes: A Guide for Consultants, Facilitators, Managers, Trainers, Event Planners, and Educators. San Francisco: Jossey-Bass, 2009.

Strachan, Dorothy, and Marian Pitters. Managing Facilitated Processes: A Guide for Consultants, Facilitators, Managers, Trainers, Event Planners, and Educators. Jossey-Bass, 2009.