APA (7e ed.) Bronvermelding
DiJulius, J. R. (2008). What's the secret?: To providing a world-class customer experience. Wiley.
Chicago (17e ed.) Bronvermelding
DiJulius, John R. What's the Secret?: To Providing a World-class Customer Experience. Hoboken, N.J.: Wiley, 2008.
MLA (9e ed.) Bronvermelding
DiJulius, John R. What's the Secret?: To Providing a World-class Customer Experience. Wiley, 2008.
Let op: Deze citaties zijn niet altijd 100% accuraat.