Lawson, R. A., Hatch, T., & Desroches, D. (2008). Scorecard best practices: Design, implementation, and evaluation. John Wiley & Sons.
Chicagoスタイル(17版)引用形式Lawson, Raef A., Toby Hatch, , Denis Desroches. Scorecard Best Practices: Design, Implementation, and Evaluation. Hoboken, N.J.: John Wiley & Sons, 2008.
MLA(9版)引用形式Lawson, Raef A., et al. Scorecard Best Practices: Design, Implementation, and Evaluation. John Wiley & Sons, 2008.
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