Cita APA (7th ed.)

Lawson, R. A., Hatch, T., & Desroches, D. (2008). Scorecard best practices: Design, implementation, and evaluation. John Wiley & Sons.

Cita Chicago (17th ed.)

Lawson, Raef A., Toby Hatch, i Denis Desroches. Scorecard Best Practices: Design, Implementation, and Evaluation. Hoboken, N.J.: John Wiley & Sons, 2008.

Cita MLA (9th ed.)

Lawson, Raef A., et al. Scorecard Best Practices: Design, Implementation, and Evaluation. John Wiley & Sons, 2008.