The shape of change : a guide to planning, implementing and embedding organisational change /
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Main Author: | |
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Format: | eBook |
Language: | English |
Published: |
Abingdon, Oxon ; New York, NY :
Routledge,
2017.
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Subjects: | |
Online Access: | Click here to view. |
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Table of Contents:
- Introduction: the business of change
- Shaping the need for change
- Understanding organisational culture
- Understanding the impact of change
- Understanding stakeholder engagement
- Understanding resistance
- Shaping your change plan
- Engaging individuals and building support
- Communications
- Learning and training
- Supporting your users through implementation
- Shaping sustainable change.