The shape of change : a guide to planning, implementing and embedding organisational change /

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Bibliographic Details
Main Author: Busby, Nicola, 1974- (Author)
Format: eBook
Language:English
Published: Abingdon, Oxon ; New York, NY : Routledge, 2017.
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Online Access:Click here to view.
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Table of Contents:
  • Introduction: the business of change
  • Shaping the need for change
  • Understanding organisational culture
  • Understanding the impact of change
  • Understanding stakeholder engagement
  • Understanding resistance
  • Shaping your change plan
  • Engaging individuals and building support
  • Communications
  • Learning and training
  • Supporting your users through implementation
  • Shaping sustainable change.