Serrat, O. (2017). Knowledge Solutions: Tools, Methods, and Approaches to Drive Organizational Performance. Springer Singapore : Imprint: Springer. https://doi.org/10.1007/978-981-10-0983-9

Serrat, Olivier. Knowledge Solutions: Tools, Methods, and Approaches to Drive Organizational Performance. Singapore: Springer Singapore : Imprint: Springer, 2017. https://doi.org/10.1007/978-981-10-0983-9.

Serrat, Olivier. Knowledge Solutions: Tools, Methods, and Approaches to Drive Organizational Performance. Springer Singapore : Imprint: Springer, 2017. https://doi.org/10.1007/978-981-10-0983-9.