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Lua i Stíl Chicago (17ú heag.)SpringerLink (Online service), Albert Fleischmann, Werner Schmidt, agus Christian Stary. S-BPM in the Wild: Practical Value Creation. Cham: Springer International Publishing : Imprint: Springer, 2015. https://doi.org/10.1007/978-3-319-17542-3.
Lua MLA (9ú heag.)SpringerLink (Online service), et al. S-BPM in the Wild: Practical Value Creation. Springer International Publishing : Imprint: Springer, 2015. https://doi.org/10.1007/978-3-319-17542-3.
Rabhadh: Seans nach mbeach na luanna seo go hiomlán cruinn i ngach uile chás.