O'Keefe, P. (2008). Managing online forums: Everything you need to know to create and run successful community discussion boards. AMACOM.
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Citação norma Chicago
O'Keefe, Patrick. Managing Online Forums: Everything You Need to Know to Create and Run Successful Community Discussion Boards. New York: AMACOM, 2008.
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Citação norma MLA
O'Keefe, Patrick. Managing Online Forums: Everything You Need to Know to Create and Run Successful Community Discussion Boards. AMACOM, 2008.
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