Black, J. R., & Miller, D. (2008). The Toyota way to healthcare excellence: Increase efficiency and improve quality with Lean. Health Administration Press.
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Citação norma Chicago
Black, John R., and David Miller. The Toyota Way to Healthcare Excellence: Increase Efficiency and Improve Quality with Lean. Chicago: Health Administration Press, 2008.
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Citação norma MLA
Black, John R., and David Miller. The Toyota Way to Healthcare Excellence: Increase Efficiency and Improve Quality with Lean. Health Administration Press, 2008.
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Nota: a formatação da citação pode não corresponder 100% ao definido pela respectiva norma.