Zeller, D. (2008). Telephone sales for dummies. Wiley.
Chicago Style (17th ed.) ZitazioaZeller, Dirk. Telephone Sales for Dummies. Hoboken, NJ: Wiley, 2008.
MLA (9th ed.) ZitazioaZeller, Dirk. Telephone Sales for Dummies. Wiley, 2008.
Kontuz: berrikusi erreferentzia hauek erabili aurretik.