Heeks, R. (2006). Implementing and managing eGovernment: An international text. SAGE.
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Citação norma Chicago
Heeks, Richard. Implementing and Managing EGovernment: An International Text. London ; Thousand Oaks, Calif.: SAGE, 2006.
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Citação norma MLA
Heeks, Richard. Implementing and Managing EGovernment: An International Text. SAGE, 2006.
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Nota: a formatação da citação pode não corresponder 100% ao definido pela respectiva norma.