Are you being served? new tools for measuring service delivery /
Saved in:
| Corporate Author: | |
|---|---|
| Other Authors: | , , |
| Format: | Electronic eBook |
| Language: | English |
| Published: |
Washington, DC :
The World Bank,
c2008.
|
| Subjects: | |
| Online Access: | An electronic book accessible through the World Wide Web; click to view |
| Tags: |
Add Tag
No Tags, Be the first to tag this record!
|
MARC
| LEADER | 00000nam a22000004a 4500 | ||
|---|---|---|---|
| 001 | 0000097809 | ||
| 005 | 20171002055043.0 | ||
| 006 | m u | ||
| 007 | cr cn||||||||| | ||
| 008 | 070518s2008 dcua sb 001 0 eng | ||
| 010 | |z 2007019898 | ||
| 016 | 7 | |z 101307521 |2 DNLM | |
| 020 | |z 9780821371855 | ||
| 020 | |z 0821371851 | ||
| 020 | |z 9780821371862 | ||
| 020 | |z 082137186X | ||
| 035 | |a (CaPaEBR)ebr10212639 | ||
| 035 | |a (OCoLC)469639209 | ||
| 040 | |a CaPaEBR |c CaPaEBR | ||
| 043 | |a d------ | ||
| 050 | 1 | 4 | |a RA399.D44 |b A74 2008eb |
| 082 | 0 | 4 | |a 362.1 |2 22 |
| 245 | 0 | 0 | |a Are you being served? |h [electronic resource] : |b new tools for measuring service delivery / |c edited by Samia Amin, Jishnu Das, Markus Goldstein. |
| 260 | |a Washington, DC : |b The World Bank, |c c2008. | ||
| 300 | |a xxv, 423 p. : |b ill. | ||
| 504 | |a Includes bibliographical references and index. | ||
| 505 | 0 | |a Introduction: why measure service delivery? -- Assessment of health facility performance: an introduction to data and measurement issues -- An introduction to methodologies for measuring service delivery in education -- Administrative data is a study of local inequality and project choice: issues of interpretation and relevance -- What may be learned from project monitoring data? lessons from a nutrition program in Madagascar -- Program impact and variation in the duration of exposure -- Tracking public money in the health sector in Mozambique: conceptual and practical challenges -- Public expenditure tracking survey in a difficult environment: the case of Chad -- Lessons from school surveys in Indonesia and Papua New Guinea -- Assessment of health and education services in the aftermath of a disaster -- Ukraine school survey: design challenges, poverty linkages, and evaluation opportunities -- | |
| 505 | 0 | |a Qualitative research to prepare quantitative analysis: absenteeism among health workers in two African countries -- Use of vignettes to measure the quality of health care -- Client satisfaction and the perceived quality of primary health care in Uganda -- Health facility and school surveys in the Indonesia family life surveys -- Collecting data from service providers within the living standards measurement study -- Sharing the gain: some common lessons on measuring service delivery. | |
| 533 | |a Electronic reproduction. |b Palo Alto, Calif. : |c ebrary, |d 2013. |n Available via World Wide Web. |n Access may be limited to ebrary affiliated libraries. | ||
| 650 | 0 | |a Medical care |z Developing countries |x Quality control |x Measurement. | |
| 650 | 0 | |a Health facilities |z Developing countries |x Quality control |x Measurement. | |
| 650 | 0 | |a Educational surveys |z Developing countries. | |
| 650 | 0 | |a Quality assurance |z Developing countries |x Measurement. | |
| 655 | 7 | |a Electronic books. |2 local | |
| 700 | 1 | |a Amin, Samia, |d 1980- | |
| 700 | 1 | |a Das, Jishnu. | |
| 700 | 1 | |a Goldstein, Markus P., |d 1970- | |
| 710 | 2 | |a ebrary, Inc. | |
| 856 | 4 | 0 | |u http://site.ebrary.com/lib/daystar/Doc?id=10212639 |z An electronic book accessible through the World Wide Web; click to view |
| 908 | |a 170314 | ||
| 942 | 0 | 0 | |c EB |
| 999 | |c 86963 |d 86963 | ||