Cita APA (7th ed.)
ebrary, Inc, Jarra, Y., & Schiuma, G. (2007). Measuring business excellence. Emerald Insight.
Cita Chicago (17th ed.)
ebrary, Inc, Yasar Jarra, i Giovanni Schiuma. Measuring Business Excellence. Bradford: Emerald Insight, 2007.
Cita MLA (9th ed.)
ebrary, Inc, et al. Measuring Business Excellence. Emerald Insight, 2007.
Atenció: Aquestes cites poden no estar 100% correctes.