Kahane, A. (2004). Solving tough problems: An open way of talking, listening, and creating new realities. Berrett-Koehler.
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Citação norma Chicago
Kahane, Adam. Solving Tough Problems: An Open Way of Talking, Listening, and Creating New Realities. San Francisco: Berrett-Koehler, 2004.
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Citação norma MLA
Kahane, Adam. Solving Tough Problems: An Open Way of Talking, Listening, and Creating New Realities. Berrett-Koehler, 2004.
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Nota: a formatação da citação pode não corresponder 100% ao definido pela respectiva norma.