Show me the money how to determine ROI in people, projects, and programs /

Gardado en:
Detalles Bibliográficos
Autor Principal: Phillips, Jack J., 1945-
Autor Corporativo: ebrary, Inc
Outros autores: Phillips, Patricia Pulliam
Formato: Electrónico eBook
Idioma:inglés
Publicado: San Francisco, Calif. : Berrett-Koehler Publishers, c2007.
Edición:1st ed.
Subjects:
Acceso en liña:An electronic book accessible through the World Wide Web; click to view
Tags: Engadir etiqueta
Sen Etiquetas, Sexa o primeiro en etiquetar este rexistro!
Table of Contents:
  • Preface
  • The value evolution
  • The ROI methodology: a brief overview
  • Project needs and objectives: ensuring business alignment
  • Reaction and perceived value
  • Learning and confidence
  • Application and implementation
  • Impact and consequences
  • Isolation of project impact
  • Show me the money: converting data to money
  • The intangible measures
  • Project costs and calculating ROI
  • The business case: forecasting value, including ROI
  • Results reporting
  • Implementing and sustaining ROI.