Show me the money how to determine ROI in people, projects, and programs /

Wedi'i Gadw mewn:
Manylion Llyfryddiaeth
Prif Awdur: Phillips, Jack J., 1945-
Awdur Corfforaethol: ebrary, Inc
Awduron Eraill: Phillips, Patricia Pulliam
Fformat: Electronig eLyfr
Iaith:Saesneg
Cyhoeddwyd: San Francisco, Calif. : Berrett-Koehler Publishers, c2007.
Rhifyn:1st ed.
Pynciau:
Mynediad Ar-lein:An electronic book accessible through the World Wide Web; click to view
Tagiau: Ychwanegu Tag
Dim Tagiau, Byddwch y cyntaf i dagio'r cofnod hwn!
Tabl Cynhwysion:
  • Preface
  • The value evolution
  • The ROI methodology: a brief overview
  • Project needs and objectives: ensuring business alignment
  • Reaction and perceived value
  • Learning and confidence
  • Application and implementation
  • Impact and consequences
  • Isolation of project impact
  • Show me the money: converting data to money
  • The intangible measures
  • Project costs and calculating ROI
  • The business case: forecasting value, including ROI
  • Results reporting
  • Implementing and sustaining ROI.