APA (7th ed.) Citation
Bell, C. R., Zemke, R., & Zielinski, D. (2007). Managing knock your socks off service (2nd ed.). AMACOM.
Chicago Style (17th ed.) Citation
Bell, Chip R., Ron Zemke, and David Zielinski. Managing Knock Your Socks off Service. 2nd ed. New York: AMACOM, 2007.
MLA (9th ed.) Citation
Bell, Chip R., et al. Managing Knock Your Socks off Service. 2nd ed. AMACOM, 2007.
Warning: These citations may not always be 100% accurate.