Ratzan, L. (2004). Understanding information systems: What they do and why we need them. American Library Association.
Citazione stile Chigago Style (17a edizione)Ratzan, Lee. Understanding Information Systems: What They Do and Why We Need Them. Chicago: American Library Association, 2004.
Citatione MLA (9a ed.)Ratzan, Lee. Understanding Information Systems: What They Do and Why We Need Them. American Library Association, 2004.
Attenzione: Queste citazioni potrebbero non essere precise al 100%.