Ratzan, L. (2004). Understanding information systems: What they do and why we need them. American Library Association.
Chicago-Zitierstil (17. Ausg.)Ratzan, Lee. Understanding Information Systems: What They Do and Why We Need Them. Chicago: American Library Association, 2004.
MLA-Zitierstil (9. Ausg.)Ratzan, Lee. Understanding Information Systems: What They Do and Why We Need Them. American Library Association, 2004.
Achtung: Diese Zitate sind unter Umständen nicht zu 100% korrekt.