Jurewicz, L., & Cutler, T. (2003). High tech, high touch: Library customer service through technology. American Library Association.
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Chicago Style (17th ed.) Citation
Jurewicz, Lynn, and Todd Cutler. High Tech, High Touch: Library Customer Service Through Technology. Chicago: American Library Association, 2003.
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MLA (9th ed.) Citation
Jurewicz, Lynn, and Todd Cutler. High Tech, High Touch: Library Customer Service Through Technology. American Library Association, 2003.
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