Montgomery, J. G., Cook, E. I., Wagner, P. J., & Hubbard, G. T. (2005). Conflict management for libraries: Strategies for a positive, productive workplace. American Library Association.
Čikaški stil citiranja (17. izdanje)Montgomery, Jack G., Eleanor I. Cook, Patricia Jean Wagner, i Glenda T. Hubbard. Conflict Management for Libraries: Strategies for a Positive, Productive Workplace. Chicago: American Library Association, 2005.
MLA način citiranja (9. izdanje)Montgomery, Jack G., et al. Conflict Management for Libraries: Strategies for a Positive, Productive Workplace. American Library Association, 2005.
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