Montgomery, J. G., Cook, E. I., Wagner, P. J., & Hubbard, G. T. (2005). Conflict management for libraries: Strategies for a positive, productive workplace. American Library Association.
Lua i Stíl Chicago (17ú heag.)Montgomery, Jack G., Eleanor I. Cook, Patricia Jean Wagner, agus Glenda T. Hubbard. Conflict Management for Libraries: Strategies for a Positive, Productive Workplace. Chicago: American Library Association, 2005.
Lua MLA (9ú heag.)Montgomery, Jack G., et al. Conflict Management for Libraries: Strategies for a Positive, Productive Workplace. American Library Association, 2005.
Rabhadh: Seans nach mbeach na luanna seo go hiomlán cruinn i ngach uile chás.