Montgomery, J. G., Cook, E. I., Wagner, P. J., & Hubbard, G. T. (2005). Conflict management for libraries: Strategies for a positive, productive workplace. American Library Association.
Style de citation Chicago (17e éd.)Montgomery, Jack G., Eleanor I. Cook, Patricia Jean Wagner, et Glenda T. Hubbard. Conflict Management for Libraries: Strategies for a Positive, Productive Workplace. Chicago: American Library Association, 2005.
Style de citation MLA (9e éd.)Montgomery, Jack G., et al. Conflict Management for Libraries: Strategies for a Positive, Productive Workplace. American Library Association, 2005.
Attention : ces citations peuvent ne pas être correctes à 100%.