APA (7th ed.) Citation
Hernon, P., & Dugan, R. E. (2002). An action plan for outcomes assessment in your library. American Library Association.
Chicago Style (17th ed.) Citation
Hernon, Peter, and Robert E. Dugan. An Action Plan for Outcomes Assessment in Your Library. Chicago: American Library Association, 2002.
MLA (9th ed.) Citation
Hernon, Peter, and Robert E. Dugan. An Action Plan for Outcomes Assessment in Your Library. American Library Association, 2002.
Warning: These citations may not always be 100% accurate.