Kirkland, K., & Manoogian, S. (1998). Ongoing feedback: How to get it, how to use it. Center for Creative Leadership.
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Citação norma Chicago
Kirkland, Karen, and Sam Manoogian. Ongoing Feedback: How to Get It, How to Use It. Greensboro, N.C.: Center for Creative Leadership, 1998.
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Citação norma MLA
Kirkland, Karen, and Sam Manoogian. Ongoing Feedback: How to Get It, How to Use It. Center for Creative Leadership, 1998.
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Nota: a formatação da citação pode não corresponder 100% ao definido pela respectiva norma.