Citação norma APA
ebrary, Inc, Popejoy, B., McManigle, B. J., & Cartwright, T. (2002). Managing conflict with direct reports. Center for Creative Leadership.
Citação norma Chicago
ebrary, Inc, Barbara.aut Popejoy, Brenda J.aut McManigle, and Talula.aut Cartwright. Managing Conflict with Direct Reports. Greensboro, N.C.: Center for Creative Leadership, 2002.
Citação norma MLA
ebrary, Inc, et al. Managing Conflict with Direct Reports. Center for Creative Leadership, 2002.
Nota: a formatação da citação pode não corresponder 100% ao definido pela respectiva norma.