Baldwin, D. B., & Grayson, C. (2004). Influence: Gaining commitment, getting results. Center for Creative Leadership.
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Citação norma Chicago
Baldwin, David Bryan, and Curt Grayson. Influence: Gaining Commitment, Getting Results. Greensboro, N.C.: Center for Creative Leadership, 2004.
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Citação norma MLA
Baldwin, David Bryan, and Curt Grayson. Influence: Gaining Commitment, Getting Results. Center for Creative Leadership, 2004.
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Nota: a formatação da citação pode não corresponder 100% ao definido pela respectiva norma.