Customer loyalty, retention, and customer relationship management

I tiakina i:
Ngā taipitopito rārangi puna kōrero
Kaituhi rangatōpū: ebrary, Inc
Hōputu: Tāhiko īPukapuka
Reo:Ingarihi
I whakaputaina: Bradford, England : Emerald Group Publishing, c2006.
Rangatū:Journal of Consumer Marketing ; 23, no. 7
Ngā marau:
Urunga tuihono:An electronic book accessible through the World Wide Web; click to view
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