Customer relationship management an Emerald guide.

Statistical methods in customer relationship management
af: Kumar, V., 1957-
Udgivet: (2012)

Electronic customer relationship management
Udgivet: (2006)

Electronic customer relationship management
Udgivet: (2006)

Customer relationship management how to turn a good business into a great one! /
af: Roberts-Phelps, Graham
Udgivet: (2001)

Customer relationship management how to turn a good business into a great one! /
af: Roberts-Phelps, Graham
Udgivet: (2001)

Customer relationship management using business intelligence
af: Sturdy, Graham R.
Udgivet: (2012)

Customer relationship management using business intelligence
af: Sturdy, Graham R.
Udgivet: (2012)

Customer loyalty, retention, and customer relationship management
Udgivet: (2006)

Customer loyalty, retention, and customer relationship management
Udgivet: (2006)

Customer experience management a revolutionary approach to connecting with your customers /
af: Schmitt, Bernd
Udgivet: (2003)

Customer experience management a revolutionary approach to connecting with your customers /
af: Schmitt, Bernd
Udgivet: (2003)

Effects of social customer relationship management on loyalty a case of Kenyatta University postmodern library Safaricom subscribers
af: Mulinge, Lillian
Udgivet: (2021)

Managing the new customer relationship strategies to engage the social customer and build lasting value /
af: Gordon, Ian H.
Udgivet: (2013)

Managing the new customer relationship strategies to engage the social customer and build lasting value /
af: Gordon, Ian H.
Udgivet: (2013)

Customer relationship management strategies and their contribution to sustainable advantage at housing finance company /
af: Mushira, Maureene M.
Udgivet: (2010)

Customer relationship management strategies and their contribution to sustainable advantage at housing finance company /
af: Mushira, Maureene M.
Udgivet: (2010)

Strategic customer management strategizing the sales organization /
af: Piercy, Nigel
Udgivet: (2009)

Strategic customer management strategizing the sales organization /
af: Piercy, Nigel
Udgivet: (2009)

The customer management scorecard managing CRM for profit /
af: Woodcock, Neil
Udgivet: (2003)

The customer management scorecard managing CRM for profit /
af: Woodcock, Neil
Udgivet: (2003)

Managing customer relationships a strategic framework /
af: Peppers, Don
Udgivet: (2011)

Managing customer relationships a strategic framework /
af: Peppers, Don
Udgivet: (2011)

Managing quality customer service a practical guide for establishing a service operation /
af: Martin, William B.
Udgivet: (1989)

Managing quality customer service a practical guide for establishing a service operation /
af: Martin, William B.
Udgivet: (1989)

Strategic customer service managing the customer experience to increase positive word of mouth, build loyalty, and maximize profits /
af: Goodman, John A.
Udgivet: (2009)

Strategic customer service managing the customer experience to increase positive word of mouth, build loyalty, and maximize profits /
af: Goodman, John A.
Udgivet: (2009)

Managing customer experience and relationships : a strategic framework /
af: Peppers, Don, et al.
Udgivet: (2017)

Managing customer experience and relationships : a strategic framework /
af: Peppers, Don, et al.
Udgivet: (2017)

Effect of customer relationship management on competitive advantage in private universities in Kenya : a case of Daystar University, Nairobi Campus /
af: Macharia, Joel
Udgivet: (2016)

Managing global customers an integrated approach /
af: Yip, George S.
Udgivet: (2007)

Managing global customers an integrated approach /
af: Yip, George S.
Udgivet: (2007)

Customer care excellence : how to create an effective customer focus. /
af: Cook, Sarah
Udgivet: (2011)

Customer care excellence : how to create an effective customer focus. /
af: Cook, Sarah
Udgivet: (2011)

Eliminate customer turnoffs /
af: Timm, Paul R.

Exceed customer expectations /
af: Timm, Paul R.

Eliminate customer turnoffs /
af: Timm, Paul R.