APA引文

ebrary, Inc. (2005). Customer relationship management: An Emerald guide. Emerald Group Publishing.

Chicago Style (17th ed.) Citation

ebrary, Inc. Customer Relationship Management: An Emerald Guide. Bradford, England: Emerald Group Publishing, 2005.

MLA引文

ebrary, Inc. Customer Relationship Management: An Emerald Guide. Emerald Group Publishing, 2005.

警告：這些引文格式不一定是100％准確.