Cita APA

ebrary, Inc. (2005). Customer relationship management: An Emerald guide. Emerald Group Publishing.

Citación estilo Chicago

ebrary, Inc. Customer Relationship Management: An Emerald Guide. Bradford, England: Emerald Group Publishing, 2005.

Cita MLA

ebrary, Inc. Customer Relationship Management: An Emerald Guide. Emerald Group Publishing, 2005.

Warning: These citations may not always be 100% accurate.