ebrary, Inc. (2002). TQM and HRM: The human side to quality. Emerald Group Publishing.
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Citação norma Chicago
ebrary, Inc. TQM and HRM: The Human Side to Quality. Bradford, England: Emerald Group Publishing, 2002.
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Citação norma MLA
ebrary, Inc. TQM and HRM: The Human Side to Quality. Emerald Group Publishing, 2002.
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Nota: a formatação da citação pode não corresponder 100% ao definido pela respectiva norma.