ebrary, Inc, Wirtz, J., & Brah, S. (2006). Special issue from the 4th SIG services research conference: Services research - a truly global discipline. Emerald Group Publishing.
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Citação norma Chicago
ebrary, Inc, Jochen Wirtz, and Shaukat Brah. Special Issue from the 4th SIG Services Research Conference: Services Research - a Truly Global Discipline. Bradford, England: Emerald Group Publishing, 2006.
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Citação norma MLA
ebrary, Inc, et al. Special Issue from the 4th SIG Services Research Conference: Services Research - a Truly Global Discipline. Emerald Group Publishing, 2006.
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Nota: a formatação da citação pode não corresponder 100% ao definido pela respectiva norma.