Cita APA (7a ed.)
ebrary, Inc, Motwani, J. G., & Sower, V. E. (2006). Benchmarking in services. Emerald Group Publishing.
Cita Chicago Style (17a ed.)
ebrary, Inc, Jaideep G. Motwani, y Victor E. Sower. Benchmarking in Services. Bradford, England: Emerald Group Publishing, 2006.
Cita MLA (9a ed.)
ebrary, Inc, et al. Benchmarking in Services. Emerald Group Publishing, 2006.
Precaución: Estas citas no son 100% exactas.