APA (7th ed.) Citation
ebrary, Inc, Motwani, J. G., & Sower, V. E. (2006). Benchmarking in services. Emerald Group Publishing.
Chicago Style (17th ed.) Citation
ebrary, Inc, Jaideep G. Motwani, and Victor E. Sower. Benchmarking in Services. Bradford, England: Emerald Group Publishing, 2006.
MLA (9th ed.) Citation
ebrary, Inc, et al. Benchmarking in Services. Emerald Group Publishing, 2006.
Warning: These citations may not always be 100% accurate.