Webb, M. J., & Gorman, T. (2006). Sales and marketing the Six Sigma Way. Kaplan Pub..
Cita Chicago (17th ed.)Webb, Michael J., i Tom Gorman. Sales and Marketing the Six Sigma Way. Chicago: Kaplan Pub., 2006.
Cita MLA (9th ed.)Webb, Michael J., i Tom Gorman. Sales and Marketing the Six Sigma Way. Kaplan Pub., 2006.
Atenció: Aquestes cites poden no estar 100% correctes.