Poirier, C. C., & Walker, I. (2005). Business process management applied: Creating the value managed enterprise. J. Ross Pub..
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Chicago-čujuhus (17. p.)
Poirier, Charles C., juo Ian Walker. Business Process Management Applied: Creating the Value Managed Enterprise. Boca Raton, Fla.: J. Ross Pub., 2005.
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MLA-čujuhus (9. p.)
Poirier, Charles C., juo Ian Walker. Business Process Management Applied: Creating the Value Managed Enterprise. J. Ross Pub., 2005.
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