ebrary, Inc, & Randall, R. M. (2006). Creating value with customers. Emerald Group Publishing.
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Citação norma Chicago
ebrary, Inc, and Robert M. Randall. Creating Value with Customers. Bradford, England: Emerald Group Publishing, 2006.
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Citação norma MLA
ebrary, Inc, and Robert M. Randall. Creating Value with Customers. Emerald Group Publishing, 2006.
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