Alıntılar

APA (7. basım) Alıntı
Evenson, R. (2005). Customer service training 101: Quick and easy techniques that get great results. AMACOM.
Chicago Style (17. basım) Atıf
Evenson, Renee. Customer Service Training 101: Quick and Easy Techniques That Get Great Results. New York: AMACOM, 2005.
MLA (9th ed.) Atıf
Evenson, Renee. Customer Service Training 101: Quick and Easy Techniques That Get Great Results. AMACOM, 2005.
Uyarı: Bu alıntı herzaman %100 doğru olmayabilir..