Norman, J. (2006). What no one ever tells you about franchising. Dearborn Trade Pub..
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Citação norma Chicago
Norman, Jan. What No One Ever Tells You About Franchising. Chicago, IL: Dearborn Trade Pub., 2006.
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Citação norma MLA
Norman, Jan. What No One Ever Tells You About Franchising. Dearborn Trade Pub., 2006.
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Nota: a formatação da citação pode não corresponder 100% ao definido pela respectiva norma.