ebrary, Inc, Anolli, L., Ciceri, R., & Riva, G. (2002). Say not to say: New perspectives on miscommunication. IOS Press.
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Citação norma Chicago
ebrary, Inc, Luigi Anolli, Rita Ciceri, and Giuseppe Riva. Say Not to Say: New Perspectives on Miscommunication. Amsterdam ; Washington, DC: IOS Press, 2002.
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Citação norma MLA
ebrary, Inc, et al. Say Not to Say: New Perspectives on Miscommunication. IOS Press, 2002.
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Nota: a formatação da citação pode não corresponder 100% ao definido pela respectiva norma.