Niven, P. R. (2005). Balanced scorecard diagnostics: Maintaining maximum performance. Wiley.
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Citação norma Chicago
Niven, Paul R. Balanced Scorecard Diagnostics: Maintaining Maximum Performance. Hoboken, N.J.: Wiley, 2005.
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Citação norma MLA
Niven, Paul R. Balanced Scorecard Diagnostics: Maintaining Maximum Performance. Wiley, 2005.
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Nota: a formatação da citação pode não corresponder 100% ao definido pela respectiva norma.