Cita APA (7a ed.)
Duening, T. N., & Click, R. L. (2005). Essentials of business process outsourcing. John Wiley & Sons.
Cita Chicago Style (17a ed.)
Duening, Thomas N., y Rick L. Click. Essentials of Business Process Outsourcing. Hoboken, N.J.: John Wiley & Sons, 2005.
Cita MLA (9a ed.)
Duening, Thomas N., y Rick L. Click. Essentials of Business Process Outsourcing. John Wiley & Sons, 2005.
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