Graham, B. B. (2004). Detail process charting: Speaking the language of process. Wiley.
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Dyfyniad Arddull Chicago
Graham, Ben B. Detail Process Charting: Speaking the Language of Process. Hoboken, N.J.: Wiley, 2004.
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Dyfyniad MLA
Graham, Ben B. Detail Process Charting: Speaking the Language of Process. Wiley, 2004.
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Rhybudd: Mae'n bosib nad yw'r dyfyniadau hyn bob amser yn 100% cywir.