ebrary, Inc, Turner, K. J., Magill, E., & Marples, D. J. (2004). Service provision: Technologies for next generation communications. Wiley.
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Citação norma Chicago
ebrary, Inc, Kenneth J. Turner, E. Magill, and David John Marples. Service Provision: Technologies for Next Generation Communications. Chichester ; Hoboken, NJ: Wiley, 2004.
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Citação norma MLA
ebrary, Inc, et al. Service Provision: Technologies for Next Generation Communications. Wiley, 2004.
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Nota: a formatação da citação pode não corresponder 100% ao definido pela respectiva norma.