Jacob, B. (2004). A first look at Solution Installation for Autonomic Computing. IBM, International Technical Support Organization.
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Citação norma Chicago
Jacob, Bart. A First Look at Solution Installation for Autonomic Computing. Austin, TX: IBM, International Technical Support Organization, 2004.
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Citação norma MLA
Jacob, Bart. A First Look at Solution Installation for Autonomic Computing. IBM, International Technical Support Organization, 2004.
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Nota: a formatação da citação pode não corresponder 100% ao definido pela respectiva norma.