توثيق جمعية علم النفس الأمريكية APA (الطبعة السابعة)
International Business Machines Corporation. International Technical Support Organization, ebrary, Inc, & Moeller, M. (2003). Measuring e-business Web usage, performance, and availability. IBM, International Technical Support Organization.
توثيق أسلوب شيكاغو (الطبعة السابعة عشر)
International Business Machines Corporation. International Technical Support Organization, Inc ebrary, و Morten Moeller. Measuring E-business Web Usage, Performance, and Availability. Austin, TX: IBM, International Technical Support Organization, 2003.
توثيق جمعية اللغة المعاصرة MLA (الإصدار التاسع)
International Business Machines Corporation. International Technical Support Organization, et al. Measuring E-business Web Usage, Performance, and Availability. IBM, International Technical Support Organization, 2003.
تحذير: قد لا تكون هذه الاستشهادات دائما دقيقة بنسبة 100%.