APA (7th ed.) Citation
International Business Machines Corporation. International Technical Support Organization, ebrary, Inc, & Manoel, E. (2004). Service level management using IBM Tivoli Service Level Advisor and Tivoli Business Systems Manager. IBM, International Technical Support Organization.
Chicago Style (17th ed.) Citation
International Business Machines Corporation. International Technical Support Organization, Inc ebrary, and Edson Manoel. Service Level Management Using IBM Tivoli Service Level Advisor and Tivoli Business Systems Manager. Austin, TX: IBM, International Technical Support Organization, 2004.
MLA (9th ed.) Citation
International Business Machines Corporation. International Technical Support Organization, et al. Service Level Management Using IBM Tivoli Service Level Advisor and Tivoli Business Systems Manager. IBM, International Technical Support Organization, 2004.
Warning: These citations may not always be 100% accurate.