APA-referens (7:e uppl.)
International Business Machines Corporation. International Technical Support Organization, ebrary, Inc, & Sadtler, C. (2004). Patterns: Broker interactions for Intra- and Inter-enterprise. IBM, International Technical Support Organization.
Chicago-referens (17:e uppl.)
International Business Machines Corporation. International Technical Support Organization, Inc ebrary, och Carla Sadtler. Patterns: Broker Interactions for Intra- and Inter-enterprise. Research Triangle Park, NC: IBM, International Technical Support Organization, 2004.
MLA-referens (9:e uppl.)
International Business Machines Corporation. International Technical Support Organization, et al. Patterns: Broker Interactions for Intra- and Inter-enterprise. IBM, International Technical Support Organization, 2004.
Varning: dessa hänvisningar är inte alltid fullständigt riktiga.